This presentation explores current service assurance practices, the drivers for real-time analytics and what the future holds. The digital transformation and Industry 4.0 are bringing tremendous change and many historical methods of network service operation will become less effective. When one closes one eyes and imagines a world of 1 trillion sensors and individual network operations managing > 1 billion sensors the scaling challenge is obvious. Automation with analytics becomes essential as does the necessity for real-time due to the dynamic nature of advance networks utilizing SDN, network slicing and self-healing. Will explore the challenges, how they can be addressed and what the future holds as we are just at the infancy of the digital transformation of the IoT industry with many exciting possibilities ahead. The presentation will cover both public and private networks and explore the customer experience in terms of M2M and H2M and the various business service needs. Finally customer testimonials will be included, will do my best to have it recorded vs quote.
Michael McCallen is a veteran of the networking performance and communications industry. With more than 25 years of global experience, he has led new product introduction, business planning, engineering, and operations functions at companies including Viavi Solutions, JDSU, and Nortel Networks, prior to founding Cheetah Networks Inc.
Over his career, Michael has been responsible for the development, launch, and growth of technology solutions ranging from cloud-based platforms to edge-programmable devices and applications. He is experienced with network operations, administration, and management (OAM); network and product architecture; and metro transport solutions.
Michael holds a BSc in Physics and Mathematics from the University of Toronto.